Job Title: Director of Operations
Location: Montreal, QC (on-site, this is not a remote position)
Position Type: Full-Time
Annual Salary: CAD $150,000
About The Firm
We are assisting a dynamic and leading immigration law dedicated to guiding individuals, families, and businesses through complex immigration procedures.
Position Overview
The Director of Operations will play a pivotal role in ensuring the smooth running of our firm’s daily operations. From overseeing case processing and invoicing to driving productivity enhancements, this position will involve leading, coaching, and motivating a multidisciplinary team. This is an excellent opportunity for someone with strategic vision, strong leadership skills, and a passion for continuous improvement.
Key Responsibilities
- Operational Management: Oversee all daily operations, ensuring that case processing, invoicing, and other administrative functions run efficiently and meet quality standards.
- Process Improvement: Evaluate and refine current processes to enhance workflow, reduce costs, and boost overall productivity across the practice.
- Team Leadership: Supervise and mentor staff, setting clear performance goals and providing constructive feedback to encourage professional development.
- Financial Oversight: Manage budgets, monitor expenses, and collaborate with the finance team to ensure accurate billing, timely payments, and fiscal responsibility.
- Compliance & Quality Assurance: Ensure adherence to relevant legal regulations and internal quality standards, particularly relating to immigration law procedures.
- Strategic Planning: Work closely with senior management to develop short- and long-term operational strategies aligned with the firm’s mission and growth objectives.
- Stakeholder Engagement: Maintain strong relationships with vendors, clients, and regulatory bodies, acting as a key point of contact for operational matters.
Qualifications
- Education: Bachelor’s degree in business administration, Operations Management, or a related field (master’s degree or MBA is an asset). Member of the Quebec Bar (“Barreau du Québec”) is a significant asset.
- Experience: Minimum 5 years of experience in an operations leadership role; strong experience in Canadian immigration is required.
- Skills:
- Proven track record in process optimization and project management.
- Excellent leadership, communication, and interpersonal abilities.
- Strong financial acumen with experience managing budgets and cost controls.
- Ability to adapt to new technology platforms and promote digital transformation.
- Bilingualism (English and French) is an asset, given our Montreal location and diverse clientele.
- Attributes:
- Collaborative approach and a genuine drive to support team members.
- Proactive problem-solver who thrives under pressure.
- Detail-oriented with a commitment to upholding high-quality standards.
Why Join Us
- Competitive annual salary of $150,000.
- Opportunity to shape and optimize the operational framework of a growing immigration law firm.
- Supportive work environment with a strong focus on professional development.
- Potential for long-term career growth and advancement.
How to Apply
Please submit your resume and a cover letter highlighting your relevant experience and leadership style by email to the attention of Mr. Marc-Andre Ranger at info@immisight.com. We appreciate all applications; however, only those selected for an interview will be contacted.
We are an equal opportunity employer and encourage applications from candidates of all backgrounds. Thank you for your interest in joining our team!
