Responsibilities

Tasks

• Coordinate the flow of information within the team
• Direct staff
• Evaluate daily operations
• Open and distribute mail and other materials
• Plan and organize daily operations
• Record and prepare minutes of meetings, seminars and conferences
• Schedule and confirm appointments
• Manage contracts
• Manage training and development strategies
• Answer telephone and relay telephone calls and messages
• Answer electronic enquiries
• Oversee development of communication strategies
• Respond to employee questions and complaints
• Order office supplies and maintain inventory
• Greet people and direct them to contacts or service areas
• Set up and maintain manual and computerized information filing systems
• Type and proofread correspondence, forms and other documents
• Perform data entry
• Provide customer service
• Perform basic bookkeeping tasks

Additional information

Work conditions and physical capabilities

• Ability to work independently
• Attention to detail

Personal suitability

• Ability to multitask
• Excellent written communication
• Organized
• Team player
• Reliability
• Time management