Technical support engineer

Responsibilities

Tasks

• Confer with clients to identify and document requirements
• Conduct business and technical studies
• Design, develop and implement information systems business solutions
• Assess physical and technical security risks to data, software and hardware
• Develop policies, procedures and contingency plans to minimize the effects of security breaches
• Develop and implement policies and procedures throughout the software development life cycle
• Conduct reviews to assess quality assurance practices, software products and information systems
• Resolve conflict situations
• Usability testing
• Operate automatic or other testing equipment to ensure product quality
• Consult with clients after sale to provide ongoing support
• Execute and document results of software application tests and information and telecommunication systems tests

Additional information

Work conditions and physical capabilities

• Ability to work independently
• Fast-paced environment
• Work under pressure
• Tight deadlines
• Repetitive tasks
• Attention to detail

Benefits

Other benefits

• Parking available

How to apply

By email

jobs@ats1.ca